Your responsibilities

• providing a comprehensive service to Ryanair airline passengers
• assisting passengers via incoming calls/chat/e-mail
• providing general information
• supporting passengers with travel difficulties
• providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip
• solving passengers' day-to-day problems
• handling complaints and issues

Our requirements

• knowledge of English C1
• availability to work from our office
• communication skills and attitude towards working with people.
• high personal culture and customer orientation
• ability to use Windows operating system and MS Office
• start date - mid April
• we do not require experience - we will teach you everything! :)

What we offer

• Working in a team, where there is always room for good humor and coffee! Or tea ;)
• Opportunity to learn about the aviation industry from the inside out - after all, you don't have to become a pilot right away ;)
• Flexible working hours, which you can fit into your college schedule!

• Work place located in the heart of Katowice
• Employment based on a contract of mandate
• Fruit Wednesdays, Pizza Days with the team and all the delicious things that are organized for us!