FM Polska sp. z o.o. praca

• Designing and developing RPA bots using UiPath to meet the project or program aims.
• Building processes and objects in UiPath, constantly developing internal repositories of reusable codes ensuring they are efficient, well structured, maintainable and easy to understand.
• Supporting existing processes and implementing change requirements as part of a structured change control process.
• Facilitating Unit Tests and User Acceptance Tests.
• Maintaining, troubleshooting and resolving issues in existing bots.
• Creating detail documentation for the solutions, test procedures and scenarios.
• Communicating with IT teams on RPA software related issues, suggested improvements and participate with other users in the RPA community.

• Proven successful RPA development experience (preferably UiPath) and any technology including .NET, VBA, HTML/CSS, SAP scripting, SQL etc.
• Knowledge of design and develop complex system solutions within RPA software and ability to suggest best practice solutions with RPA standards.
• Knowledge of OCR image processing technology tools.
• Analytical thinking and ability to design automated process based on description.
• Problem solving approach.
• Good level of written and spoken English (min. B1).
• Promote RPA within global organization.

Would be an asset:

• Knowledge of the Python language.
• Experience at working with SAP.
• Experience using web service interaction (REST/SOAP).

• Unique possibility to develop your career within a multinational environment of one of the biggest logistic companies existing in the market since 1967.
• Work-life balance.
• Flexibility and Home Office opportunities ex. 1 day per week.
• Possibility to work on various locations ex. Janki, Mszczonów, Tomaszów Mazowiecki, Jarosty, Błonie, Będzin, Olszowa.
• Opportunities for growth and promotions in all directions – vertical and horizontal.
• External and internal training, courses, conferences.
• Attractive remuneration package and motivating annual bonus scheme.
• Possibility to change department or scope.
• Private medical healthcare with a possibility to extend and cover family members.
• Life insurance with a possibility to extend and cover family members.
• Social fund benefits package.
• Sport cards (subsidized by the company) and sport teams e.g. cycling team.
• Employment stability.
• Access to innovative technologies with which we work on a daily basis.
• Discounts for employees at selected petrol stations.
• CSR programs, initiatives and activities in areas such as environment, community involvement & development, wellbeing and operating practices.
• Various company events for employees and their families.
• Appreciation of your work, awards program.
• Friendly atmosphere, diverse and international working environment

• Oversees team as they provide complex responsive support to customers and complete all daily tasks and projects as requested, on-time, and with attention to detail and quality.
• Manages issues of diverse and ambiguous scope which require evaluation of a variety of factors and current business trends.
• Plans and develops scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Evaluates all problem and impact analysis and recommends solutions and workarounds.
• Administers all upcoming plug-ins, new service packs and versions and ensures effective implementation to provide better services.
• Creates a clear and precise problem definition – Root Cause Analysis.
• Implement change requirements as part of a structured change control process.
• Develops and follow appropriate policies and procedures for creating, scrubbing, updating, escalating, transitioning, and closing customer incidents and requests - attention to proper detail when documenting tickets is essential for accurate reporting and maintaining historical ticket data.
• Works closely and collaboratively with resources across different regions to effectively manage the support operation.
• Proactively monitors assigned open tickets, contact customers, and update tickets on a timely basis.
• Assists the Unit Tests and User Acceptance Tests.
• Provides excellent customer service using the available communication methods.
• Translates business objectives and determines how to use resources to meet schedules and goals.
• Develops and manages the annual budget for ongoing and new projects and programs.
• Measures, monitors, and maintains team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).
• Embodies Personal Learning, Builds High-Performing Teams, Aligns Goals with Strategy, Makes Effective Decisions in daily work, and seeks opportunities to apply and enhance management skills.
• Minimal On-call shifts are required.

• Minimum of 3 years of experience in Application Support & Maintenance or a similar environment with demonstrated, sustainable success.
• Very good knowledge and understanding of WMS, TMS, CMS systems and related logistic processes.
• IT experience in the Logistic sector.
• Understand the strategic direction of the business to ensure that new features and functions are implemented to conform to stated strategies and business needs.
• Experience in leading a cross-functional and geographical spread teams.
• Proven experience in executing risk-mitigation solutions in a fast-paced, high growth, business environment.
• Experience managing, negotiating and communicating effectively with internal or external business partners.
• Highly organized, ability to complete a high volume of tasks and projects with little to no guidance and within tight deadlines.
• Experience with ITIL standards and best practices.
• Demonstrated analytical and quantitative skills to use hard data and matrix to make assumptions and develop business cases.
• Ability to communicate technical/security items to non-technical audiences.
• Project management, ownership, and accountability while delivery on a client's needs.
• Professional written and verbal communication skills (min. B2).

Would be an asset:

• 2-4 years of management experience in a support environment.
• ITIL Foundations certification.

• Unique possibility to develop your career within a multinational environment of one of the biggest logistic companies existing in the market since 1967.
• Work-life balance.
• Flexibility and Home Office opportunities ex. 1 day per week.
• Possibility to work on various locations ex. Janki, Mszczonów, Tomaszów Mazowiecki, Jarosty.
• Opportunities for growth and promotions in all directions – vertical and horizontal.
• External and internal training, courses, conferences.
• Attractive remuneration package and motivating annual bonus scheme.
• Possibility to change department or scope.
• Private medical healthcare with a possibility to extend and cover family members.
• Life insurance with a possibility to extend and cover family members.
• Social fund benefits package.
• Sport cards (subsidized by the company) and sport teams e.g. cycling team.
• Employment stability.
• Access to innovative technologies with which we work on a daily basis.
• Discounts for employees at selected petrol stations.
• CSR programs, initiatives and activities in areas such as environment, community involvement & development, wellbeing and operating practices.
• Various company events for employees and their families.
• Appreciation of your work, awards program.
• Friendly atmosphere, diverse and international working environment.

• Identifying business needs and proposing related IT solutions.
• Supporting the commercial team in pre-sales activities.
• Identifying and applying the best-fit solutions for our customer.
• Leading the implementation and integration of the the key back-end data services, API layers, and front-end applications to meet specific customer requirements.
• Designing, customizing and implementing eCommerce solutions based on the MPO and /or Linker.
• Designing and helping to build new features and functionality that will keep the OmniChannel platform up-to-date.
• Analyzing and understanding client’s current-state OmniChannel landscape (defining UML for requirements definition and for systems design).
• Supporting the commercial teams in creating the technical and functional offer proposal and and its presentations to the clients.
• Preparation of documentation of performed works and dedicated instructions.
• Cooperation with the ecosystem experts (WMS, TMS, Copacking…) and IT PMO Team, for setting up features of the global Omni-Channel implementation.
• Omni-channel solution vendors management.
• Development of procedures and their continuous improvement.
• Benchmarking of e-commerce trends.
• Developing your personal brand as a thought leader and Subject Matter Expert in OmniChannel space.

• Extensive experience as E-Commerce Analyst / Web Analyst / E-Commerce Specialist / Implementation Specialist.
• Knowledge of designing and implementing scalable OmniChannel applications (multi-store, multilingual or multi-currency eCommerce implementations).
• Experience with the integration of various technology solutions for both B2B and B2C clients.
• Ability to identify and implement performance optimizations.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues quickly.
• Proactive personality with a proven track record of following through and delivering on responsibilities.
• Excellent understanding of business priorities.
• Team spirit, excellent communication skills.
• Good written and spoken English (minimum B2 level).
• Openness for constant learning and up-skilling.

Nice to have:

• Experience in WMS, TMS, ERP integrations.
• Experience with Google Data Studio and Google Analytics.

• Unique possibility to develop your career within a multinational environment of one of the biggest logistic companies existing in the market since 1967.
• Work-life balance.
• Flexibility and Home Office opportunities ex. 1 day per week.
• Possibility to work on various locations ex. Janki, Mszczonów, Tomaszów Mazowiecki, Jarosty, Błonie, Będzin, Olszowa.
• Opportunities for growth and promotions in all directions – vertical and horizontal.
• External and internal training, courses, conferences.
• Attractive remuneration package and motivating annual bonus scheme.
• Possibility to change department or scope.
• Private medical healthcare with a possibility to extend and cover family members.
• Life insurance with a possibility to extend and cover family members.
• Social fund benefits package.
• Sport cards (subsidized by the company) and sport teams e.g. cycling team.
• Employment stability.
• Access to innovative technologies with which we work on a daily basis.
• Discounts for employees at selected petrol stations.
• CSR programs, initiatives and activities in areas such as environment, community involvement & development, wellbeing and operating practices.
• Various company events for employees and their families.
• Appreciation of your work, awards program.
• Friendly atmosphere, diverse and international working environment.

• Realizowanie zgłoszeń na platformie HELPDESK w ramach pierwszej i drugiej linii wsparcia dla użytkowników w zakresie infrastruktury IT oraz wskazywanie obszarów usprawniających jej działanie.
• Czynny udział w tworzeniu procedur oraz standardów Grupy FM Logistic w zakresie bezpieczeństwa informacji i innych obszarów IT.
• Wyjaśnianie i usuwanie problemów związanych z funkcjonowaniem sprzętu informatycznego oraz zapewnienie poprawnego działania i aktualizacji oprogramowania na komputerach i innych urządzeniach IT.
• Konfiguracja sprzętu informatycznego i testowanie nowych rozwiązań oraz instalacja oprogramowania zgodnie z polityką licencjonowania produktu danego dostawcy.
• Wyjaśnianie i usuwanie problemów związanych z działaniem serwerów (Windows, Linux, Unix), baz danych (Sybase, Oracle, MS SQL) oraz urządzeń sieci LAN i WAN (access point, switch, router, firewall).
• Monitorowanie działania infrastruktury informatycznej, terminowego wykonania kopii zapasowych systemów informatycznych oraz weryfikacja ich poprawności.
• Kontrola serwisu gwarancyjnego i pogwarancyjnego oraz aktywny udział w inwentaryzacji i konserwacji sprzętu informatycznego oraz licencji.
• Prowadzenie projektów informatycznych, koordynowanie działań różnych działów Firmy oraz prowadzenie uzgodnień technicznych z dostawcami usług teleinformatycznych.

• Wykształcenie wyższe (kierunek Informatyka lub pokrewny).
• Minimum dwuletnie doświadczenie na podobnym stanowisku.
• Bardzo dobra znajomość języka angielskiego w mowie i piśmie (minimum poziom B2).
• Szeroka wiedza dotycząca systemów operacyjnych z rodziny Windows, Windows Server, Linux oraz wirtualizacji serwerów.
• Znajomość zagadnień związanych z bezpieczeństwem i projektowaniem sieci LAN i WAN oraz z zakresu konfiguracji i administracji urządzeń sieciowych.
• Podstawowa wiedza dotycząca baz danych i sposobów wymiany danych między systemami.
• Wysoka kultura osobista, umiejętność pracy w zespole, komunikatywności i bardzo dobra organizacji pracy.
• Umiejętność szybkiego uczenia się oraz chęć stałego poszerzania swojej wiedzy.
• Prawo jazdy kat. B.

Mile widziane:

• Znajomość magazynowych i transportowych procesów logistycznych.
• Znajomość urządzeń mobilnych z systemem Android.
• Znajomość platformy Google G-Suite.
• Certyfikaty potwierdzające wiedzę z zakresu administracji serwerami lub sieciami komputerowymi.

• Unikalną możliwość rozwoju kariery w międzynarodowym środowisku jednej z największych firm logistycznych działających na rynku od 1967 roku.
• Możliwość rozpoczęcia pracy od lipca 2021.
• Możliwość pracy również w naszej lokalizacji: Olszowa.
• Równowagę między życiem zawodowym i prywatnym.
• Prywatną opieka medyczna z możliwością rozszerzenia i objęcia członków rodziny.
• Ubezpieczenie na życie z możliwością rozszerzenia i objęcia ochroną członków rodziny.
• Pakiet świadczeń z funduszu socjalnego.
• Karty sportowe (dotowane przez firmę) i drużyny sportowe np. drużyna kolarska.
• Stabilność zatrudnienia.
• Zniżki dla pracowników na stacjach LOTOS.
• Przyjazną atmosferę, różnorodne i międzynarodowe środowisko pracy.

• Rozwijanie i utrzymywanie aplikacji w obszarze transportu (z użyciem technologii C#, .NET Core, SQL, JS/HTML)
• Rozwijanie i utrzymywanie zapytań bazodanowych (SQL Serwer 2014, Oracle)
• Testowanie i wdrażanie wykonanych modyfikacji
• Analiza zgłaszanych problemów
• Przygotowywanie dokumentacji projektowej
• Wsparcie użytkowników
• Tworzenie: raportów, etykiet, zestawień i statystyk

• Znajomość technologii C#, .NET Core, SQL, JS/HTML, VBA
• Znajomość zapytań SQL & TSQL
• Znajomości zasad i standardów programowania obiektowego
• Dobra znajomość języka angielskiego
• Mile widziane ukończone studia o kierunku informatycznym
• Mile widziana znajomość Python’a

• Unikalna możliwość rozwoju kariery w międzynarodowym środowisku jednej z największych firm logistycznych działających na rynku od 1967 roku
• Równowaga między życiem zawodowym i prywatnym
• Elastyczność i możliwości pracy zdalnej, np. 1 dzień w tygodniu
• Możliwości rozwoju i awansów we wszystkich kierunkach - w pionie i poziomie
• Szkolenia zewnętrzne i wewnętrzne, kursy, konferencje
• Atrakcyjny pakiet wynagrodzeń oraz motywacyjny roczny program premiowy
• Możliwość zmiany działu lub zakresu
• Prywatna opieka medyczna z możliwością rozszerzenia i objęcia członków rodziny
• Ubezpieczenie na życie z możliwością rozszerzenia i objęcia ochroną członków rodziny
• Pakiet świadczeń z funduszu socjalnego
• Karty sportowe (dotowane przez firmę) i drużyny sportowe np. drużyna kolarska
• Stabilność zatrudnienia
• Dostęp do innowacyjnych technologii, z którymi pracujemy na co dzień
• Zniżki dla pracowników na wybranych stacjach benzynowych
• Programy, inicjatywy i działania CSR w obszarach takich jak środowisko, zaangażowanie i rozwój społeczności
• Różne imprezy firmowe dla pracowników i ich rodzin
• Docenianie Twojej pracy, program nagród
• Przyjazna atmosfera, różnorodne i międzynarodowe środowisko pracy

• Deploying innovative solutions from our current catalogue, from business case identification until support after implementation.
• Looking for innovative solutions, answering to the operational team or customers constraints / needs and implementing them.
• Test innovative solutions and collect necessary information to add them to our catalogue of solutions (modelization, cost, pre-requisites, eligibility criteria).
• Become a referent in the CE region by industrializing solutions. Deliver a tool kit for other teams through FM who would like to implement a similar solution (concept, pre-requisites, cost, implementation project planning, implementation steps, marketing material).
• Provide marketing elements to our Commercial Team.
• Take part in the solution design phase of tenders by providing your expertise.
• Support our commercial team to sell complex solutions to our customers.

• Engineering studies (Master Degree).
• 2 - 5 years of experience in a similar role.
• Advanced communication in English.
• Open-minded, autonomous personality with analytical skills, good communication skills/able to sell
• Ability to work with different business departments (Purchasing, Legal, Maintenance, IT, Operations, Solution Design, Commercial Team, Marketing, FM Partners, FM Customers).
• An experience in automation or digitalization or e-commerce.
• Experience in project management or warehousing will be an advantage.
• To be familiar with google suite (gmail, drive, calendar, sheets, doc, slides, keep) and MS Excel will be a big plus.
• Active driving licence.
• Openness to frequent travelling through Poland, Czech Republic and Slovakia.

• Unique possibility to develop your career within a multinational environment of one of the biggest logistic companies existing in the market since 1967.
• Work-life balance.
• Flexibility and Home Office opportunities ex. 1 day per week.
• Possibility to work on various locations ex. Janki, Mszczonów, Tomaszów Mazowiecki.
• Opportunities for growth and promotions in all directions – vertical and horizontal.
• External and internal training, courses, conferences.
• Attractive remuneration package and motivating annual bonus scheme.
• Possibility to change department or scope.
• Private medical healthcare with a possibility to extend and cover family members.
• Life insurance with a possibility to extend and cover family members.
• Social fund benefits package.
• Sport cards (subsidized by the company) and sport teams e.g. cycling team.
• Employment stability.
• Access to innovative technologies with which we work on a daily basis.
• Discounts for employees at selected petrol stations.
• CSR programs, initiatives and activities in areas such as environment, community involvement & development, wellbeing and operating practices.
• Various company events for employees and their families.
• Appreciation of your work, awards program.
• Friendly atmosphere, diverse and international working environment.