DoubleTree by Hilton Wrocław praca

Food and Beverage Manager

• Szczegóły

  Your responsibilities

  • Manage all Food & Beverage Outlet operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Recruit, manage, train and develop the F&B team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Develop menus with other members of F&B team
  • Accountable for monthly stock takes
  • Incentivise team members to maximize sales and revenue
  • Carry out annual and mid-year appraisals with Managers under your responsibility
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation

  
  

  What will I be doing?

  As a Food & Beverage Manager, you are responsible for managing operations of all Food & Beverage outlets to deliver an excellent Guest and Member experience. A Food & Beverage Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines.

  
  

  Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage all Food & Beverage Outlet operations

  • Maintain exceptional levels of customer service

  • Ensure compliance of brand standards

  • Recruit, manage, train and develop the F&B team

  • Manage guest queries in a timely and efficient manner

  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll

  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures

  • Develop menus with other members of F&B team

  • Accountable for monthly stock takes

  • Incentivise team members to maximize sales and revenue

  • Carry out annual and mid-year appraisals with Managers under your responsibility

  • Evaluate guest satisfaction levels with a focus on continuous improvement

  • Ensure communication meetings are conducted and post-meeting minutes generated

  • Be environmentally aware

  • Assist other departments wherever necessary and maintain good working relationships

  • Comply with hotel security, fire regulations and all health and safety legislation

  
  

  Our requirements

  A Food and Beverage Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Management F&B experience

  • Able to meet financial and quality targets

  • Ability to comply with all F&B brand standards

  • Ability to work under pressure

  • Excellent grooming standards

  • Willingness to develop team members and self

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams

  • Proven leadership skills

  • Innovative thinking and concept creation

  We offer

  • Your benefits will include an attractive salary and employment contract with holiday entitlement.
  • As an employee of our company, you can take advantage of benefits such as free medical care, co-financing for the Multisport card, free daily meals in the employee canteen, access to internal development platforms, participation in numerous company events and celebrations.
  • As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners (for example in our restaurants).
  • We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.