IMMOQEE sp. z o.o. praca

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Praca IMMOQEE sp. z o.o. - oferty archiwalne

• AEM IT Support Specialist

  IMMOQEE sp. z o.o.

  • Warszawa
  • umowa o pracę

  • Szczegóły
    Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence

    Zakres obowiązków

    PURPOSE OF THE JOB:To provide 1st line support and guidance to online marketers throughout Europe/CIS for Samsung.com operations. KEY ACCOUNTABILITIES:

    • Provide 1st line support to Samsung on-line manager, marketing and web production teams (response and handling of service requests and system troubleshooting).
    • Engage with issues across Samsung.com and 3rd party systems.
    • Liaise with 2nd line support team for issue escalation, and feedback to issue requesters
    • Develop, debugging and problem solving for Samsung.com.
    • Guide and release HQ system standard (SEO, design, coding, integrating and security policy) to local IT teams.

    KEY LIAISONS:

    • Samsung Electronics regional subsidiaries on-line managers and product managers
    • Day to day contact with Web Agencies - web content production team,online marketing support team
    • Samsung Electronics service centre (Customer Support issues)
    • SDS HQ Samsung.com operation team in Korea.
    • SDS/SDSE manager and staff

    Wymagania

    DIMENSIONS:

    • Maintain good and strong relationships with all key liaisons
    • Passion Internet marketing
    • Knowledge for web programming and experience on development and operation
    • No. of communication partners: circa 30
    • No. of Samsung Electronics European subsidiaries: 20

    EDUCATION:Degree in computer science or related preferred, however, applicants with other type of degrees or qualifications with relevant experience will also be considered SKILLS AND ATTRIBUTES:

    • CMS experience (especially AEM experiences) is preferred
    • Languages & Scripts : HTML, JavaScript and CSS preferred
    • Frontend development experience is preferred
    • Understand how REST APIs work
    • Ability to analyse business requirements from all key liaisons
    • Self-starter, able to work under own initiative
    • Good team player
    • Well presented, professional and dedicated

    EXPERIENCE:

    • Various experience of enterprise web site development project or operation
    • Experience in developing and managing websites including analytic tools.

    HOURS OF WORK: 37.5 hour week. Some weekend and evening work may be required for emergencies and projects.Business travel may be required. CHALLENGE:Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business. Note: This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.

    Oferujemy

    • Ability to work in a hybrid
    • Work in a good atmosphere in a close-knit and ambitious team
    • Ongoing support from supervisors and teammates.
    • Opportunities for growth, clear career path
• Managed Service IT Consultant

  IMMOQEE sp. z o.o.

  • Warszawa
  • umowa o pracę

  • Szczegóły
    Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence

    Zakres obowiązków

    PURPOSE OF THE JOB:The role is to provide Technical consulting services within ECSO team to Samsung Electronics across Europe for Service OperationThe role requires deep and strong knowledge for business practices in Customer Service business and business application knowledge. Experience and knowledge on Enterprise Software solutions Consulting would be highly beneficial. To provide managed support to service managers throughout Europe operations and work on system support and new project along with process improvement.KEY ACCOUNTABILITIES

    • Support and Leadership of CS operation to ensure delivery of improvement process in line with service outcomes and to meet and exceed business targets across multiple business journeys
    • Refining the process for identifying, designing, building and operating suitable service processes with Multi-channel tool for Enterprise Software Solutions (3rd party tool)
    • Operating/designing service processes with Customer Support operation tools
    • Ensuring that relevant governance and collateral is completed to a high standard and Company standards, including the completion and sign off and meet the agreed service levels
    • Responsible for delivery, communication and coordination of work in the team
    • Offer consulting services for Samsung Europe customer requests
    • Preferably, Understand “Operation of Email / Chat / Social channel”
    • Understand business process and map request improvement to Customer Support tool with vendor
    • Manage, plan and prioritize tasks to achieve agreed deadlines and meet user requirements
    • Identify and implement improvements to systems and its applications to meet business requirements
    • Work in multi-disciplinary teams on major projects, contributing expertise and advise to ensure successful project completion

    Key Liaisons

    • Samsung Electronics Europe Subsidiaries
    • Samsung Electronics Europe/HQ Management team
    • Samsung SDS Korea
    • Internal & External(Solution vendor) teams

    DIMENSIONS:

    • Maintain good and strong relationships with all key liaisons
    • No. of communication partners: circa 20 (Solution & Call Centre vendor)
    • No. of Samsung Electronics European subsidiaries: 17

    Wymagania

    EDUCATION:Desirable: Bachelor of Science in computer related subjects or equivalent ◈SKILLS AND ATTRIBUTES: Essential –

    • At least 3 years of experience with one or more Customer Experience Management Platform (e.g. Sprinklr, Sales Force, zendesk, Khoros or equivalent)
    • Enterprise application design and configuration (system properties, object creation, etc).
    • Maintain knowledge of the Sprinklr application and architecture.
    • Work closely with the Product Support, Customer Success, Client Services and Development teams to resolve application issues and plan for changes, upgrades, enhancements and new customer provisioning.
    • Document operational procedures
    • Dedicated to customer care or customer support.
    • Understanding Social media platforms and experience in Social media management software.
    • Proactive in communicating to your team, colleagues and leadership and are comfortable working with stakeholders in working group
    • Ability to liaise with internal and external customers at all levels.
    • Excellent verbal and written communication skills in English.
    • Self-motivated, well presented, professional and dedicated.

    Advantage –

    • Operation / Consulting /Design / Implementation experience in Enterprise software company or Social Media Management
    • Experience in contact centre telephony and network operation industry

    ◈ EXPERIENCE:Essential –

    • Understanding of Customer Experience Management Platform

    Advantage –

    • Experience of the business process improvement tasks
    • Experience of working in a large multi-national company in a support and development role.
    • Overall knowledge of general aspects of IT industry including networks

    CHALLENGE:Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business.Note: This job description summary the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.

    Oferujemy

    HOURS OF WORK: 37.5 hour week. Some weekend and evening work may be required for emergencies as the nature of Samsung’s business is 24/7/365 to serve our customers. SALARY & BENEFITS

    • Basic annual salary depending upon experience
    • 25 days annual leave pro-rated
    • Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
    • Permanent Health Insurance
    • 4x Life Assurance
    • £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.
    • Staff discount (following successful completion of probation period)
• IT SUPPORT ANALYST (WEB)

  IMMOQEE sp. z o.o.

  • Warszawa
  • umowa o pracę

  • Szczegóły
    Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence

    Zakres obowiązków

    PURPOSE OF THE JOB:As part of the Systems Group of Samsung SDS Europe Ltd (SDSE), the main responsibility of the role is to provide Web Hosting service to the Samsung affiliates in Europe, Middle East, Africa and CIS. KEY ACCOUNTABILITIES:

    • To provide technical guidance and support to Samsung on-line managers, marketers, promotion manager and webapps productive people
    • Web/WAS software installation, configuration & change management.
    • Release/Update program and build process to production and troubleshoot-out
    • Manage websites information and generate periodic reports

    KEY LIAISONS:

    • IT managers and staffs in the Samsung affiliates of UK, Europe, Middle East, Africa and CIS.
    • Data Centre managers and staffs
    • SDSE Helpdesk
    • Third party engineers
    • Authorised suppliers

    Wymagania

    DIMENSIONS:

    • Maintain good and strong relationships with all key liaisons
    • No. of communication partners: circa 3K
    • No. of Samsung Electronics European subsidiaries: 17+

    EDUCATION:

    • Degree (BSC Hons) or equivalent & relevant experience in a similar role

    SKILLS AND ATTRIBUTES:

    • Experience in IIS, .NET, ASP, PHP, MS-SQL, Windows OS
    • Experience in Apache, Tomcat, JVM, MySQL, LINUX beneficial
    • Experience in Website development beneficial
    • Experience in Security administration
    • Experience in Docker, Container and Kubernetes
    • Experience in Devops, CI/CD including Jenkins and build process knowledge
    • Knowledge of database, applications, and web server design, implementation
    • Understanding of Firewall technology
    • Understanding of TCP/IP and related protocols
    • Network basic knowledge or experience
    • Must hold a full driving license and have own car for possible Emergency call outs
    • Must be eligible to work in the UK or hold a valid work permit
    • Ability to liaise with internal and external customers at all levels
    • Self-started, able to work under own initiative and proven ability to work

    in a team-orientated environment

    • Excellent verbal and written communication skill are required
    • Well presented, professional and excellent analytical and problem solving skills
    • Willingness to work overtime and flexible hours during peak periods
    • Solid interpersonal and communication skills with ability to communicate and build rapport with colleagues, and clients

    EXPERIENCE:

    • Minimum 2 years of Webhosting experience
    • Industry recognised associate-level+ cloud certifications, and minimum 6 months of Public Cloud hands-on experience

    CHALLENGE:Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business.

    Oferujemy

    • Ability to work in a hybrid
    • Work in a good atmosphere in a close-knit and ambitious team
    • Ongoing support from supervisors and teammates.
    • Opportunities for growth, clear career path
• Senior Software Engineer

  IMMOQEE sp. z o.o.

  • Warszawa
  • umowa o pracę

  • Szczegóły
    Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence

    Zakres obowiązków

    OVERVIEW As a Managed Service Provider, our team at Samsung SDS Europe Ltd is committed to elevating our application operations and driving expansion initiatives. We are currently in search of a proficient expert to join us as a Full-Stack C# Developer.This role mainly entails the development and maintenance of applications running various platforms, with a notable focus on backend frameworks and foundational security aspects. Moreover, the ideal candidate should demonstrate a thorough understanding of data structure, transformation, exchange, and algorithms. If you bring significant experience in this field and share our steadfast dedication to achieving excellence, we welcome you to apply for this position and take a central part in our continuous journey of accomplishments. PRIMARY RESPONSIBLITIES

    • Design, develop and maintain applications for both new and existing projects.
    • Ensure that your work aligns with company protocols, adheres to service level agreements, and meets deadlines consistently
    • Detect and execute system enhancements to fulfil business requirements
    • Collaborate with cross-functional teams on major projects, offering valuable expertise and guidance to ensure successful project completion
    • Demonstrate a willingness to acquire new skills and technologies
    • Some travel may be required

    KEY LIAISON

    • Samsung (SDS, Electronics and other affiliates)
    • Internal and external stakeholders, as well as third-party entities

    --------------------------------------------

    Wymagania

    EDUCATIONApplicants are required to hold a degree level qualification in Computer Science/Engineering or a related discipline, or possess equivalent experienceSKILLS AND ATTRIBUTES- Essential

    • Excellent C# programming, Full Stack Programmer (including .Net Core, .NET, WPF, XAML, Windows Forms, WEB/API, MVC, LINQ, Electron.NET, Visual Studio)
    • Proficiency in front-end languages and libraries such as HTML/CSS, as well as JavaScript, and frameworks like Node.js
    • Strong backend and server-side knowledge and experience
    • In-depth understanding of software design patterns, object-oriented programming, and micro-service technologies
    • Expertise in web server and WAS initial configuration, tuning, and deployment, including web security knowledge
    • Advanced SQL Skills with experience handling large data volume in Oracle and MS SQL databases
    • Creating and optimization of Oracle or MS SQL stored procedures
    • Able to adapt or design DB Schema using referential integrity principles
    • Technical proficiency in both Windows and Linux server environments
    • Excellent verbal and written communication skills in English

    - Advantage

    • PowerBuilder programming language experience
    • Programming languages certificates
    • API Gateway/Web Service experience
    • Practical AWS or other cloud platform experience
    • File I/F experience with large volume of channels (FTP, Web service, etc.)
    • Jira, Jenkins and Git experience
    • Mid-level

    EXPERIENCE

    • 8+ years of software development/system operation experience in a multinational organization
    • Experience in managing diverse stakeholder/client interests

    HOURS OF WORKThe role entails a weekly commitment of 37.5 hours. There may be potential requirements for weekends and evenings in case of emergencies and projects.Note: This job description provides a summary of key responsibilities and may not encompass all duties the employee might undertake. It aims to establish mutual expectations for employees and managers and is subject to modification as job/business demands evolve.

    Oferujemy

    • Ability to work in a hybrid
    • Work in a good atmosphere in a close-knit and ambitious team
    • Ongoing support from supervisors and teammates.
    • Opportunities for growth, clear career path
• Digital Data Engineer

  IMMOQEE sp. z o.o.

  • Warszawa
  • umowa o pracę

  • Szczegóły
    Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence

    Zakres obowiązków

    PURPOSE OF THE JOB:Providing support to the Data Layer, Tagging (TMS) and Adobe Analytics teams. Main Responsibilities:

    • Data Layer governance and debugging
    • Adobe Analytics setup + specification + debugging
    • Adobe Launch governance and tagging audit + enhancements (DIA will do the BAU implementation, contractor is expected to review tags and layout how to enhance tags + reduce pixels and tags for site speed)
    • Platforms integration – support on leveraging Adobe Target / Analytics
    • Cookie consent – work with DIA to get compliance at 90%

    Wymagania

    Strongly recommended to have:

    • Technical Exposure to GTM server + Analytics
    • Server-side tagging Adobe Launch and Adobe Analytics

    Skills Required: Data layer specification

    • Analytics QA
    • Tag management System (TMS)
    • Javascript/Jason (ability to do custom code)
    • Adobe stack preferred (Adobe Analytics, Adobe Launch, Adobe Target)

    In terms of very nice to have:

    • CRO (Target)
    • Server-side tracking + TMS
    • Pixels + Paid Media (enhanced APIs Google/Meta etc)
    • Google stack experience
    • Exposure to CDP

    What do we need for this role?

    • A high level of business intelligence and strong analytical skills.
    • Experience of delivering business requirements, business process design and functional design on digital change and E-Commerce projects.
    • Proven experience across a range of digital technologies and platforms
    • Knowledge of corporate global ERP systems (SAP exprience desirable)
    • Experience of software development tools, such as Jiraand Confluence
    • Strong understanding of the software development lifecycle in the Agile Model

    What does success look like?

    • Ability to translate business requirements into operational requirements
    • Educated to degree level, or equivalent.
    • Ability to build and maintain relationships with internal teams and third party suppliers
    • Strong interpersonal, communication
    • Ability to manage and prioritise workload
    • Able to work strongly as part of a team or individually
    • Drive, enthusiasm and passion for Digital and eCommerce

    Key Liaisons

    • SSCE (Samsung Shared Service Centre Europe)
    • Samsung Subsidiary managers

    DIMENSIONS:

    • Maintain good and strong relationships with all key liaisons
    • No. of communication partners: circa 30
    • No. of Samsung Electronics European subsidiaries: 18 (Europe)

    Current Technologies:

    • Azure Synapse Analytics
    • Azure Data Warehouse
    • Azure Database
    • ADF
    • Databricks

    EDUCATION:(Education /qualifications required to do this job)

    • Educated to degree level or equivalent

    SKILLS AND ATTRIBUTES: Essential –

    • Cross-functional team player with a strong mix of technical and functional experience in product information management, content management.

    EXPERIENCE:Essential –

    • At least 5 years' experience as a data engineer

    Advantage -

    • A subject matter expert who is fully versed with Data Scientist working practises
    • A best in class business process support team member proactively driving business innovation and process improvements

    CHALLENGE:Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business.Note: This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.

    Oferujemy

    • Ability to work in a hybrid
    • Work in a good atmosphere in a close-knit and ambitious team
    • Ongoing support from supervisors and teammates.
    • Opportunities for growth, clear career path
    • Employment on the basis of a contract for 6 months (with the possibility of extension for another six months).
    • Day rate for the role is 273-390. GBP.
• SAP SD Consultant

  IMMOQEE sp. z o.o.

  • Warszawa
  • umowa o pracę

  • Szczegóły
    Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence

    Zakres obowiązków

    SUBSIDIARY / DEPARTMENT OVERVIEW:The role is to provide consulting services and find business opportunities within the Samsung Electronics Europe Subsidiaries PURPOSE OF THE JOB:

    • The Role in Samsung SDS Europe UK has responsibilities of leadership not only to build up from current ERP project and support but also develop new business opportunities in ICT to grow the company.
    • The role requires fluent and meaningful communications and impressive presentation skills to pursue new projects or enhancements for our stakeholders
    • You will work closely with the Samsung Electronics in Europe, our project partners, SDS/SEC HQ, internal support teams and relevant third parties, to sales and deliver projects.

    KEY ACCOUNTABILITIES

    • Build relationship with customer stakeholder and execute producing and pitching proposals to the customer.
    • Ownership of all ICT business development projects from planning through to delivery.
    • Building quarterly and yearly strategy as well as action plan for ICT business development
    • Identifying the weak areas in the process and find a better improved process.
    • Manage, plan and prioritize tasks to achieve agreed deadlines and meet user requirements
    • Identify and implement improvements to systems and its applications to meet forecast business requirements
    • Work in multi-disciplinary teams on major projects, contributing expertise and advise to ensure successful project completion
    • The business has a fast pace environment and that the business changes require someone adaptable and willing to learn new areas
    • Travel within Europe or to HQ if necessary

    KEY LIAISONS:

    • Samsung Electronics Europe Subsidiaries
    • Samsung Electronics Europe Office
    • Samsung Electronics Korea
    • Samsung SDS Korea

    DIMENSIONS:

    • Maintain good and strong relationships with all key liaisons
    • No. of communication partners: circa 5000
    • No. of Samsung Electronics European subsidiaries: 30

    Wymagania

    EDUCATION:Bachelors Degree or equivalent. SKILLS AND ATTRIBUTES: Essential –

    • ERP advanced skills mainly for SAP SD.
    • Dedicated to customer care or customer support.
    • Ability to liaise with internal and external customers at all levels.
    • Self-motivated, well presented, professional and dedicated.

    Advantage -

    • Great understanding system landscape to conduct both process innovation and

    system integration.

    • Largely autonomous role and comfortable with working with senior managers within IT and within the business.
    • Knowledge in EDI, IDOC and ALE technology.
    • S/4 HANA and Fiori Apps with specific areas such as aATP in SD, TM in LE

    EXPERIENCE:Essential –

    • Good customer facing skills with experience of all levels of people in the user community
    • Good Business Process knowledge in Retail industry(or Hi-Tech Product Sales)
    • Experience of working in a large multi-national company in a support.
    • Able to take responsibility, work under pressure, show initiative and have good problem solving and communication skills.

    Advantage -

    • Implementation for Customer/3PL EDI, IDOC and ALE technology
    • ERP project experiences based on S/4 HANA

    CHALLENGE:Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business. Note: This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.

    Oferujemy

    • Ability to work in a hybrid
    • Work in a good atmosphere in a close-knit and ambitious team
    • Ongoing support from supervisors and teammates.
    • Opportunities for growth, clear career path
    • employment directly with us on an employment contract (contract term: 12 months).
    • We offer an employment contract, the rate: 10 000 - 14 000 PLN gross per month