Diebold Nixdorf sp. z o.o. praca

We are looking for a Quality Assurance (QA) engineer to develop and execute manual, exploratory and automated tests to ensure product quality. The ideal candidate should be an open-minded engineer with a willingness to develop yourself and the ability to work with rather a complex system.

You will be cooperating with our global retail customers helping them to bring their instore experience to the next level using Diebold Nixdorf compelling and innovative POS software solutions. Our retail software solutions are enabling exciting customer experiences such as cashless checkouts and digital payments, self-service solutions or fully unattended stores.

Software Quality Engineer

Your responsibilities

• Creating test cases and test reports based on test plan
• Leading the test activities within the project
• Create, update, maintain and execute API and UX tests
• Create, maintain and improve test automation
• Preparing clear, concise and comprehensive test concepts
• Review and retest test failures and verify fixes
• Report progress to the test manager
• Deployment of new environments and updating existing environments
• Participate in product planning and design
• Collaborate with all product development teams
• Setting up and maintaining test environments

Our requirements

• At least 2 years’ experience as test engineer (including experience in test automation)
• Strong QA methodology knowledge (ISTQB Foundation)
• Excellent skills with documenting and troubleshooting errors (JIRA)
• Knowledge of Test Automation
• Basic knowledge of IT Infrastructure
• Ability to writing technical documentation (Confluence)
• Familiarity with different types of testing (regression, exploration, performance, E2E, FVT, penetration)
• Knowledge of software development life cycle
• Strong organizational skills and communication skills
• Have ability to work in team
• Good English communication skills (speaking and writing)
• Bachelor’s Degree in Computer Science, Engineering, or related discipline
• API Testing: JMeter, Postman, Swagger
• Knowledge of tools: Ranorex, XRay, GIT, Jenkins
• Understanding Agile software development process
• Analytical mind, interested in new technologies and not afraid of new challenges
• Experience with contemporary quality approaches such as TDD (Test Driven Development) and BDD
• Programming skills (preferred C#, JavaScript, PowerShell)
• Knowledge of MS SQL and T-SQL scripts and procedures.
• Knowledge of cloud technologies (Azure)

What we offer

• Great, supportive team
• Mentoring and free access to e-learning platforms
• Flexi-Time & hybrid model
• As preferred either Employment Contract or B2B cooperation
• Private medical care with family option
• Life and accident insurance
• Multisport card
• IT Events & conferences (hackathons; .NET Developer Days, etc.)
• Multicultural work environment
• International assignments and projects
• Casual dress code and plenty of free parking spaces

Aplikuj

We are looking for a Support Engineer (L2) to join our Maintenance & Support team of 30 specialists responsible for support of key international retailers worldwide. In this role you will troubleshoot and resolve software related issues within agreed timeframes. As this role is within a software organisation it is a great starting point for an IT focused career.

Maintenance & Support Engineer

Your responsibilities

• Troubleshooting and resolving software and database related issues within agreed timeframes and in line with internal Maintenance & Support processes,
• Resolving incidents through system, application logs and other available data analysis,
• Ensuring proper performance of IT supported systems,
• Standard and ad hoc reporting,
• Cooperation with the technical field team.

Our requirements

• Minimum 1-year experience in an IT support role,
• Communicative English – at least B1/B2,
• Willingness to work in a shift system – 24/7 on rotation,
• Communicative Polish.,
• Minimum knowledge of network concepts (TCP/IP),
• Knowledge of MS SQL / Postgres databases and Linux and Windows 10/11 + Windows Server operating systems
• Experience in Second Line IT support,
• Working in ITIL framework experience,
• Jira service desk knowledge,
• Knowledge of Redis / UYUNI / Ansible / Salt Stack

What we offer

• Great, supportive team
• Mentoring and free access to e-learning platforms
• Flexi-Time & hybrid working
• As preferred either Employment Contract or B2B cooperation
• Private medical care with family option
• Life and accident insurance
• IT Events & conferences (hackathons; .NET Developer Days, etc.)
• Multicultural work environment
• International assignments and projects
• Casual dress code and plenty of free parking spaces (when working from the office)

Aplikuj

Applies the principles of software engineering to the design, development, maintenance, testing and evaluation of software and computer systems. Works cross-functionally to understand business requirements, evaluate alternative approaches and ensure software and systems are designed to facilitate ease of use and seamless integration into the target environments. Incorporates state-of-the-art concepts, tools and practices to facilitate system functionality, security and continuous improvement.

Development Lead / Senior Software Engineer

Your responsibilities

• Takes responsibility of Leading Development Team for global customer
• Provides Software Engineering for discrete complex applications.
• Designs, codes, tests and documents complex components ensuring seamless integration with other interfacing applications.
• Provides technical support and troubleshooting for increasingly complex systems, making recommendations for their improvement.
• Produces and reviews estimates of time to be spent on components as input to the overall technical and cost estimation of the project.
• Breaks down functional and business requirements into clear, estimable low-level objectives.
• Contributes to development of secure coding practices and aligned testing requirements.
• Ensures quality, performance and adherence to specifications of assigned development tasks and adjacent technology solutions.
• Identifies and implements tasks that generate greater efficiency on product/project.
• May review the work of and provide technical advice to less experienced software engineers.
• Demonstrates task and project leadership capabilities within a defined area.
• Collaborates with cross-functional engineering and technical colleagues on projects end-to-end.

Our requirements

• At least 4 years of development experience or leading a team of developers
• Good knowledge of C#
• Good knowledge .NET Core or .NET Framework
• Good knowledge of SQL
• Understanding of Design patterns
• Excellent English
• Experience with Atlassian Suite (JIRA, BitBucket, Confluence)
• Experience on a similar position
• Experience with retail systems and retail domain knowledge
• French communicative
• Experience with systems integration
• Docker or Kubernetes
• Cloud (Azure)
• Jenkins/ Nexus
• Angular and/or React
• API Platforms (Mulesoft, KrakenD , …)
• Basic DevOps knowledge
• Test Automation

What we offer

• Great, supportive team
• Mentoring and free access to e-learning platforms
• As preferred either Employment Contract or B2B cooperation
• Private medical care with family option
• Life and accident insurance
• Multisport card
• IT Events & conferences (hackathons; .NET Developer Days, etc.)
• Multicultural work environment
• International assignments and projects
• Casual dress code and plenty of free parking spaces (when working from the office)

Aplikuj

Accounts Payable Specialist

Twój zakres obowiązków

• Przetwarzanie faktur przychodzących i not kredytowych w SAP ERP
• Przetwarzanie kosztów podróży w systemie SAP ERP
• Przygotowywanie regularnych i doraźnych raportów zgodnie z SOX i procedurami antykorupcyjnymi
• Obsługa zewnętrznych i wewnętrznych zapytań od dostawców i biznesu
• Uzgadnianie ksiąg dostawców
• Przeprowadzanie uzgodnień bilansowych dotyczących zobowiązań
• Zapewnienie zgodności z kontrolami, politykami i procedurami Grupy
• Standaryzacja i doskonalenie procesu obsługi zobowiązań
• Dzielenie się wiedzą i doświadczeniem z innymi pracownikami GBS
• Inne zadania zlecone przez przełożonego

Nasze wymagania

• Wykształcenie wyższe w zakresie finansów, rachunkowości, administracji biznesowej lub pokrewnej dziedziny (profesjonalny certyfikat w zakresie rachunkowości będzie dodatkowym atutem)
• Minimum dwa lata odpowiedniego doświadczenia
• Umiejętność komunikacji ustnej i pisemnej w języku polskim, dobra znajomość języka angielskiego
• Zrozumienie zasad rachunkowości i zaangażowanie w utrzymanie zgodności ze standardami i polityką firmy
• Wyjątkowa dbałość o szczegóły i zaangażowanie w utrzymanie dokładności danych
• Dobra znajomość systemu SAP ERP
• Dobra znajomość pakietu MS Office, w szczególności MS Excel
• Zdolność do współpracy w środowisku zorientowanym na zespół i niezależnie
• Gotowość do dostosowywania się do zmieniających się procesów i uczenia się nowych narzędzi i systemów
• Skuteczne zarządzanie czasem w celu dotrzymania terminów

To oferujemy

• Umowę o pracę
• Szkolenia od pierwszego dnia pracy
• Wgląd i znajomość najnowszych technologii
• Różnorodne możliwości rozwoju osobistego
• Możliwość posługiwania się językami obcymi na co dzień
• Praca zespołowa i wspierająca atmosfera
• Szeroki wachlarz benefitów:
• Ubezpieczenie na życie
• Prywatna opieka medyczna,
• Karta Multisport,
• Możliwość pracy hybrydowej,
• Program poleceń pracowniczych itp.

Jako Accounts Payable Specialist w Global Business Services (GBS) Diebold Nixdorf w Warszawie, będziesz odgrywać kluczową rolę w zapewnieniu sprawnego działania kompleksowego procesu obsługi zobowiązań w Polsce. Stanowisko to jest idealne dla kandydatów z co najmniej 2-letnim doświadczeniem i silnym zainteresowaniem administracją biznesową lub finansami. Będziesz odpowiedzialny za obsługę procesu Accounts Payable w Polsce, przy jednoczesnym utrzymaniu wysokiego poziomu dokładności i satysfakcji klienta.

Aplikuj

Senior Accounts Payable Specialist

Your responsibilities

• Przetwarzanie faktur przychodzących i not kredytowych w SAP ERP
• Przetwarzanie kosztów podróży w systemie SAP ERP
• Przygotowywanie regularnych i doraźnych raportów zgodnie z SOX i procedurami antykorupcyjnymi
• Obsługa zewnętrznych i wewnętrznych zapytań od dostawców i biznesu
• Uzgadnianie ksiąg dostawców
• Przeprowadzanie uzgodnień bilansowych dotyczących zobowiązań
• Wspieranie audytu wewnętrznego i zewnętrznego w odniesieniu do procesu obsługi zobowiązań
• Rozwiązywanie złożonych i krytycznych kwestii biznesowych w ramach procesu obsługi zobowiązań
• Zapewnienie zgodności z kontrolami, zasadami i procedurami Grupy
• Ciągłe poszukiwanie obszarów w procesie obsługi zobowiązań, które można ulepszyć i ustandaryzować w celu zwiększenia wydajności
• Pełnienie roli mentora dla młodszych pracowników i coacha w razie potrzeby
• Inne zadania przydzielone przez przełożonego

Our requirements

• Wykształcenie wyższe w dziedzinie finansów lub księgowości (certyfikat zawodowy w dziedzinie księgowości będzie dodatkowym atutem)
• Minimum trzy lata odpowiedniego doświadczenia
• Umiejętność komunikacji ustnej i pisemnej w języku polskim, dobra znajomość języka angielskiego
• Zrozumienie zasad księgowości i zaangażowanie w utrzymanie zgodności ze standardami i polityką firmy
• Wyjątkowa dbałość o szczegóły i zaangażowanie w utrzymanie dokładności danych
• Dobra znajomość systemu SAP ERP
• Dobra znajomość pakietu MS Office, w szczególności MS Excel
• Zdolność do współpracy w środowisku zorientowanym na zespół i niezależnie
• Gotowość do dostosowywania się do zmieniających się procesów i uczenia się nowych narzędzi i systemów
• Skuteczne zarządzanie czasem w celu dotrzymania terminów

What we offer

• Umowę o pracę
• Szkolenia od pierwszego dnia pracy
• Wgląd i znajomość najnowszych technologii
• Różnorodne możliwości rozwoju osobistego
• Możliwość posługiwania się językami obcymi na co dzień
• Praca zespołowa i wspierająca atmosfera
• Szeroki wachlarz benefitów:
• Ubezpieczenie na życie
• Prywatna opieka medyczna,
• Karta Multisport,
• Możliwość pracy hybrydowej,
• Program poleceń pracowniczych itp.

Jako Senior Accounts Payable Specialist w warszawskim centrum Global Business Services (GBS) Diebold Nixdorf będziesz odgrywać kluczową rolę w zapewnieniu sprawnego działania kompleksowego procesu obsługi zobowiązań w Polsce. Stanowisko to jest idealne dla kandydatów z co najmniej 3-letnim odpowiednim doświadczeniem i silnym zainteresowaniem administracją biznesową lub finansami. Będziesz odpowiedzialny za obsługę procesu Accounts Payable w Polsce, przy jednoczesnym utrzymaniu wysokiego poziomu dokładności i satysfakcji klienta.

Aplikuj

This is a leadership role that requires experience in Service logistics, repair and leadership. We are opening a new repair centre in Poland - this role will manage repair, finished goods and staging facility, with a team of up to 100 people. They will have a team that provides guidance and direction to the Repair Technician group. Manages team efforts to repair and test mechanical and electro-mechanical assemblies and sub-assemblies. Ensures team has the required drawings, sketches, wiring diagrams and written and oral instructions to understand and perform repair and/or test activity. Ensures work meets established technical, product and quality requirements. This role will also act as a SPOC for EMEA Service logistics. They will be responsible for the site and the leading of a large team.

Senior Manager Repair Centre Poland

Your responsibilities

• Directs the efforts of subordinate managers and Repair Technician staff.
• Supports / drives budgeting, analytics and long-term capacity planning.
• Partners and develops influence with cross-functional product, technical and support organizations to ensure alignment and coordination of repair activities.
• Implements and utilizes risk mitigation and issue management procedures to reduce potential negative impacts to overall program effectiveness.
• Analyzes performance measures and trends and drives improvements in the overall repair portfolio.
• Recommends improvements in methods, budget expenditures, equipment usage and procedures based on statistical and process analyses.
• Actively manages open issues and works with senior leaders and internal partners to develop key decisions.

Our requirements

• Bachelor's Degree or equivalent work experience required.
• Typically has 8-10 years of experience in Repair Technician and typically 2-4 years leadership experience.
• Fluent business English skills (Written and spoken).

Aplikuj

Osoba na tym stanowisku naprawia i testuje mechaniczne i elektromechaniczne zespoły i podzespoły. Pracuje na podstawie rysunków, szkiców, schematów elektrycznych oraz pisemnych lub ustnych instrukcji w celu zrozumienia i wykonania czynności naprawczych i/lub testowych.

Technik w Centrum Napraw

Obowiązki

• Wsparcie techniczne w zakresie napraw i napraw produktów dla przydzielonych zespołów i podzespołów mechanicznych i elektromechanicznych
• Identyfikacja i naprawa usterek przypisanych produktów poprzez praktyczne zastosowanie nabytych technologii i umiejętności
• Demontaż, czyszczenie i montaż przypisanych produktó w połączeniu z działaniami renowacyjnymi
• Generowanie i przygotowanie raportów (testy, dzienniki napraw, dokumentacja napraw, sprzęt testowy)
• Zgłaszanie powtarzających się problemów jakościowych odpowiednim osobom lub grupom
• Poszerzanie praktycznej wiedzy na temat całej linii produktów oraz powiązanej diagnostyki i procedur testowych
• Używanie precyzyjnych przyrządów, takich jak mikrometry, suwmiarki i mierniki otworów do pomiaru części składowych i pomocy w naprawie, renowacji i powiązanych działaniach.

Wymagania

• Minimum 2-4 lata doświadczenia jako technik napraw w zawodzie technika napraw
• Dobre umiejętności komunikacyjne
• Doświadczenie w montażu mechanicznym/elektromechanicznym.

Oferujemy

• Umowę o pracę na pełny etat
• Program szkoleniowy od pierwszego dnia pracy
• Dostęp do najnowocześniejszych technologii
• Możliwości rozwoju (ścieżki kariery, rekrutacje wewnętrzne, szkolenia, uczestnictwo w dodatkowych projektach)
• Atmosferę wsparcia i współpracy w naszych zespołach
• Ubezpieczenie na życie
• Prywatną opiekę medyczną
• Kartę Multisport
• 26 dni urlopu niezależnie od stażu pracy
• Dostęp do platformy szkoleniowej - ok. 8000 szkoleń (w tym szkolenia certyfikowane)
• Program poleceń pracowniczych.

Aplikuj

GL Senior Accountant/ R2R Specialist

Your responsibilities

• Preparation of day-to-day manual journal entries and general ledger accounting entries
• Preparation of balance sheet accounts reconciliations
• Bank statements postings relevant to general ledger accounting
• Proactive performing the period-end closing activities
• Preparation of financial reports for controllership organization
• Assisting with internal and external financial and compliance audits, including SOX controls
• Maintaining close cooperation with Legal Entities in Area in order to monitor the status of operations

Our requirements

• Professional experience in similar role on medior to senior level
• Advanced experience with FI/CO module
• Ability to prepare professional reports in MS Excel
• Great overview of GAAP and SOXX principles
• English language on fluent business level
• Experience with Oracle EPM or similar tool is a plus
• We are looking for colleagues with language combinations- English & French, English & German, English & Turkish, English & Spanish, English & Polish and for only English speakers.

What we offer

• Contract of employment
• Training from the first day of work
• Hybrid model work
• Insight and Knowledge of cutting-edge technologies
• Various options for personal development (career paths, internal recruitment, training, assisting ad hoc projects etc.)
• Possibility to use foreign languages daily
• Teamworking and supportive atmosphere
• Life insurance, private medical care, Multisport card
• 26 days of holiday regardless of seniority

We are looking for reliable and analytical future colleagues with the ability to work independently and who enjoy communicating and working with a variety of stakeholders in an effective and timely way. You will be collecting, processing, and delivering relevant, timely, and accurate financial information. This position covers end to end ownership of the process for respective country in EMEA region.

Aplikuj

Accounts Receivable Specialist with German

Your responsibilities

• Performs credit & collections for a defined customer group / segment.
• Investigates and analyses credit risk of assigned customers and/or accounts.
• Investigates and analyses credit risks using available internet and credit agency tools and information.
• Engages with customers to: Understand / evaluate financial situation.
• Determine credit worthiness.
• Resolve payment or debt problems.
• Establish new / revised payment schedules.
• Restrict or withdraw credit status.
• Compiles and maintains credit reports for internal distribution.
• Assists with development and implementation of process improvement initiatives.

Our requirements

• Good German and English skills (Written and spoken at min. B2 level).
• Minimum of 1-2 years of experience in Accounts Receivable or equivalent combination of education (Finance and Accounting or Philology) and experience.
• SAP knowledge (or Oracle).
• Good Excel skills.

What we offer

• Contract of employment
• Trainings from the first day of work
• Insight and Knowledge of cutting-edge technologies
• Various options for personal development
• Possibility to use foreign languages on a daily basis
• Teamworking and supportive atmosphere
• Wide range of benefits:
• life insurance,
• private medical care,
• Multisport card,
• over 8000 industry recognised trainings,
• possibility of hybrid work,
• employee referral programme etc.

Accounts Receivable Specialist with German (AR Specialist) minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing clients. Investigates credit applications and approves applications within established guidelines for companies and individuals. Liaises with corporate clients and other departments to resolve credit problems. Collects and negotiates terms of payment on overdue accounts.

Aplikuj

Accounts Receivable Specialist with Italian and Spanish

Your responsibilities

• Performs credit & collections for a defined customer group / segment.
• Investigates and analyses credit risk of assigned customers and/or accounts.
• Investigates and analyses credit risks using available internet and credit agency tools and information.
• Engages with customers to: Understand / evaluate financial situation.
• Determine credit worthiness.
• Resolve payment or debt problems.
• Establish new / revised payment schedules.
• Restrict or withdraw credit status.
• Compiles and maintains credit reports for internal distribution.
• Assists with development and implementation of process improvement initiatives.

Our requirements

• Good Italian, Spanish and English skills (Written and spoken at min. B2 level).
• Minimum of 1-2 years of experience in Accounts Receivable or equivalent combination of education (Finance and Accounting or Philology) and experience
• SAP knowledge (or Oracle)
• Good Excel skills

What we offer

• Contract of employment
• Trainings from the first day of work
• Insight and Knowledge of cutting-edge technologies
• Various options for personal development
• Possibility to use foreign languages on a daily basis
• Teamworking and supportive atmosphere
• Wide range of benefits:
• life insurance,
• private medical care,
• Multisport card,
• over 8000 industry recognised trainings,
• possibility of hybrid work,
• employee referral programme etc.

Accounts Receivable Specialist with Italian and Spanish (AR Specialist) minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing clients. Investigates credit applications and approves applications within established guidelines for companies and individuals. Liaises with corporate clients and other departments to resolve credit problems. Collects and negotiates terms of payment on overdue accounts.

Aplikuj

As a Senior Cloud Security Engineer, you will join a team within Research and Development DevOps team. You will be responsible for the implementation of cloud security concepts. You will be a key part/member of a highly effective information security culture by contributing to the development, implementation and administration of a strategic and comprehensive Information Security Governance framework.

Senior Cloud Security Engineer

Your responsibilities

• Understand Diebold Nixdorf information security requirements and drive adherence for cloud workloads (Network, Azure, Containers, Kubernetes).
• Evaluate new cloud-based security solutions & managed security services to help secure Azure cloud environments.
• Implement cloud security solutions using native Azure cloud services, as well as 3rd party cloud security services.
• Conduct routine security activities like vulnerability assessment, security scanning, services hardening and implement related best practice.
• Guide other R&D teams on cloud security practices and help implement security in cloud workloads.
• Work with information security teams and stakeholders in Diebold Nixdorf to drive cloud security.
• Implement a tools-driven and highly automated approach to deliver our key security management processes.
• Report unresolved security exposures, misuse of resources and noncompliance situations using defined escalation processes.
• Assist and train team members in the use of cloud security tools and the resolution of security issues. Develop and maintain documentation for security systems and procedures.
• Actively involve in cloud environment threat hunting using manual and automated tools.
• Build working relationships with business teams.
• Deploy compliance solutions for large-scale cloud environments using container and microservices technologies.
• Craft and evangelize secure cloud platform & product requirements.
• Communicate security risks and solutions to business partners, platform & product teams.
• Stay current on security industry trend.

Our requirements

• Overall 5+ years’ experience in Technology with extensive experience in cloud solutions (preferably Azure)
• Knowledge of network based, system level, and application layer attacks and mitigation methods
• Knowledge of security technologies like: firewalls, IPS, IDS, SIEM, CSPM, EDR
• Experience with the implementation of security solutions in an enterprise cloud based environment. Knowledge of Azure security strategies and tools
• Strong knowledge of technology and security topics including network and application security, infrastructure hardening, security baselines, web server, and database security
• Ability to clearly and effectively communicate concerns, issues to other teams Experience in developing, documenting, and maintaining security procedures
• Good command of English in writing and speech
• Preferred Qualifications:
• Azure certification along with other security certifications such as CISSP, SSCP
• Knowledge of security, privacy and process frameworks (e.g. ISO 27001, SOX, PCI, GLBA, GDPR)
• Prior experience working in large enterprise environments
• Working knowledge of the NIST Cyber Security Framework
• Knowledge about application development security best practice

What we offer

• Great, supportive team
• As preferred either Employment Contract or B2B cooperation
• Mentoring and free access to e-learning platforms
• IT Events & conferences (hackathons: .NET Developer Days, etc.)
• Multisport card
• Flexi-Time & remote working
• Multicultural work environment
• International assignments and projects
• Private medical care with family option
• Life and accident insurance
• Casual dress code and plenty of free parking spaces (when working from office)
• Free tea, coffee & fruits

Aplikuj

Order to Invoice Specialist (OTI) with Spanish

Your responsibilities

• As an Order to Invoice Specialist (OTI) with Spanish, you will be responsible for creating and administrating sales orders and purchase orders, issuing customer invoices, and maintaining control data inside our online systems
• Create and administrate sales orders and purchase orders
• Issue customer invoices
• Maintain and control data in the systems
• Communication and coordination with Diebold Nixdorf entities and suppliers
• Ensure compliance with the Group’s controls, policies and procedures

Our requirements

• Good level of English & Spanish (min. B2)
• Min. 1 year experience with SAP ERP (especially SAP SD and MM modules) & strong analytical skills (Excel)
• Customer service and/or accounting experience
• Business administration or accounting/finance education is a plus

What we offer

• Contract of employment
• Trainings from the first day of work
• Hybrid model work
• Insight and Knowledge of cutting-edge technologies
• Various options for personal development (career paths, internal recruitment, trainings, assisting ad hoc projects etc.)
• Possibility to use foreign languages on a daily basis
• Teamworking and supportive atmosphere
• Life insurance, private medical care, Multisport card
• 26 days of holiday regardless seniority.

Aplikuj

1st Level Agent with German

Your responsibilities

• Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software
• Guiding customers according to solution trees and knowledge base to solve incidents and service requests
• Providing detailed information on all performed activities to the next appropriate level specialists according to the process
• Updating the call management system accurately and efficiently with call details, actions taken and resolution

Our requirements

• Proficient command of the German Language (at least B2 level)
• English language skills (at least B2 level)
• PC literacy, especially the usage of Microsoft Office package
• Willingness to work in shifts
• Knowledge of customer service principles and best practices (will be additional asset)

What we offer

• Certified trainings - technical training as well as soft skill training help you to build your personal value and capabilities, e.g. PowerShell scripting, Network, Leading the Team etc.
• Various options of development- your career path can grow vertically until you reach out Senior 2nd Level Agent and then also horizontally through technical roles or process oriented roles
• Being part of a multicultural team- opportunity to explore different cultures and thinking might help you to bring new ideas be more understanding/open-minded in your life
• Possibility to use foreign languages- we speak in foreign languages on daily basis so we are continuously developing our communication competencies
• Teamworking and supportive atmosphere in our teams- our senior colleagues are happy to share their knowhow, also our juniors are willing to provide their added value for the team
• Life insurance (Allianz)
• Private medical care (Allianz)
• Sport card (Multisport) - you can enjoy wide range of sport activities on daily basis
• 26 days of holiday for all employees- we appreciate loyalty of our long-term employees but we also believe everybody deserves time to recharge no matter how long you´ve been with us
• Flexibility in work- Possibility of hybrid work or on-site participation
• Employee referral programme- bonus for recommending suitable profile

Aplikuj

Senior Sales and Business Operations Specialist with German (O2C)

Your responsibilities

Provides end-to-end customer support in the following areas: (1) contract and order management, (2) logistics and solution delivery, and (3) billing and invoicing. Coordinates between relevant internal and external parties and ensures timely and accurate execution of sales (lead-to-order) and, especially, delivery (order-to-cash) processes. Executes global standards and practices at the local level.

Responsibilties:

•Provides advice and support across contract management, solution delivery, billing and related processes.

•Serves as a key interface between Sales and Groups to ensure lead-to-order and order-to-cash processes proceed as scheduled and required.

•Monitors processes overall to guarantee customer satisfaction, identifying and addressing emerging issues and maintaining customer communication throughout.

•Ordering / tracking and reviewing the activities of GBS.

•Entry of incoming orders and order invoicing for internal and external customers.

•Internal/external order processing (hardware, software, services, installation/service).

•Cost control.

•Carrying out year-end closing work.

•Processing of maintenance contracts, AVVL, IMAC.

•Maintenance of master data.

Our requirements

• Diploma or equivalent work experience required.
• Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in Sales Operations Regional.
• Good German and English skills (Written and spoken).
• Preferred Qualifications
• Knowledge of contract and order mgmt, logistics, billing and invoicing processes, ideally gained in a Retail or Banking product environment.
• Good Financial and Accounting understanding.
• General knowledge of Diebold Nixdorf products and services is a plus.
• Demonstrated relationship building skills.
• Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.

What we offer

• Contract of employment
• Over 8000 industry recognised trainings
• Various options of development
• Being part of a multicultural team
• Possibility to use foreign languages on a daily basis
• Teamworking and supportive atmosphere in our teams
• Life insurance,
• Private medical care,
• Sport card,
• 26 days of holiday regardless seniority,
• Employee referral programme.

Aplikuj

Lead Repair Technician

Your responsibilities

• Repairs and tests mechanical and electro-mechanical assemblies and sub-assemblies. Works from drawings, sketches, wiring diagrams and written or oral instructions to understand and perform repair and / or test activity. Ensures work meets established technical, product and quality requirements.
• Provides the full range of Repair Technician advice and support for all types of company equipment and products.
• Performs advanced-level repair and maintenance on all products.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve complex and / or previously unknown problems.
• Identifies and resolves systemic issues within the team.
• Handles issues escalated from Repair Technician team members.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Serves as a key liaison with Supply Chain, Technology Solutions and other teams / stakeholders, ensuring ongoing collaboration and communication.
• Contributes to improved repair services metrics reporting and documentation.

Our requirements

• Education or equivalent work experience required.
• Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in Repair Technician.
• Good verbal and written communication skills.

What we offer

• Full-time employment contract
• Training program from the first day of work
• Access to the latest technologies
• Development opportunities (career paths, internal recruitment, training, participation in additional projects)
• An atmosphere of support and cooperation in our teams
• Life insurance
• Private medical care
• Multisport card 26 days of leave regardless of length of service
• Access to the training platform - approx. 8,000 training courses (including certified training)
• Employee referral program.

Aplikuj